IBMMedic is an industry leader in the secondary computer parts marketplace, specializing in IBM ThinkPad Parts systems, and accessories.
IBMMedic.com is part of the ACS family of online computer stores and services. Advanced Computer Services, Inc. was founded in January 1994 by James W. Fuller in the Cleveland suburb of Brecksville, Ohio. The primary mission of the company was to establish itself as a quality, reliable, spare parts provider of multi-branded equipment in the secondary marketplace. With a strong background and focus in the IBM parts arena, IMBMedic.com has evolved into a leader in the secondary marketplace, adapting to new products and challenges every day.
IMBMedic.com has become a premier provider of emergency IBM and Lenovo spare parts to corporate I.S. departments, maintenance organizations, parts providers, educational and governmental institutions, retailers and nearly every class of consumer that can be imagined.
We treat each customer with great care, and each order with precision, in order to build lasting relationships with each client we earn. At IMBMedic.com, each individual strives to provide an elevated and personalized level of customer service and satisfaction that far exceeds industry standards.
At IMBMedic.com, we believe in taking every possible step to ensure that we get the job done right, the first time, every time.
IBMMedic.com is part of the ACS family of online computer stores and services. Advanced Computer Services, Inc. was founded in January 1994 by James W. Fuller in the Cleveland suburb of Brecksville, Ohio. The primary mission of the company was to establish itself as a quality, reliable, spare parts provider of multi-branded equipment in the secondary marketplace. With a strong background and focus in the IBM parts arena, IMBMedic.com has evolved into a leader in the secondary marketplace, adapting to new products and challenges every day.
IMBMedic.com has become a premier provider of emergency IBM and Lenovo spare parts to corporate I.S. departments, maintenance organizations, parts providers, educational and governmental institutions, retailers and nearly every class of consumer that can be imagined.
We treat each customer with great care, and each order with precision, in order to build lasting relationships with each client we earn. At IMBMedic.com, each individual strives to provide an elevated and personalized level of customer service and satisfaction that far exceeds industry standards.
At IMBMedic.com, we believe in taking every possible step to ensure that we get the job done right, the first time, every time.
Our contact information
By email:
sales@acsoutlet.com
Please put "IBMMedic.com Enquiry" in subject line.
By standard mail:
IMBMedic / ACS
800 S Broadway St
Akron OH 44311
By phone:
330-785-5200 (between 9 a.m. and 6 p.m. EST Monday - Friday)
jfuller@acsparts.com
By email:
sales@acsoutlet.com
Please put "IBMMedic.com Enquiry" in subject line.
By standard mail:
IMBMedic / ACS
800 S Broadway St
Akron OH 44311
By phone:
330-785-5200 (between 9 a.m. and 6 p.m. EST Monday - Friday)
jfuller@acsparts.com
IBMMedic.com Shipping Options
IBMMedic.com ships via UPS, FedEx and DHL.
If you wish to ship your package with your own UPS, FedEx or DHL account please enter it during the checkout process.
IBMMedic.com Shipping Rates $15.00 FLAT FEE DOMESTIC U.S.
FOR: IBMMedic.com International Shipping Rates IBMMedic.com ships UPS International Overnight. , PLEASE CONTACT US. This service is charged at time of shipment, you will receive a freight quote before you order ships to confirm freight charges.
Returns Information IBMMedic.com sells serviceable used parts, these parts may be new, equivalent to new, used or refurbished, all parts pass OEM diagnostics and carry a 30 Day warranty.
All requests for return authorizations must be submitted by email. We're sorry but we are unable to process requests by phone. Please use the form below.
IBMMedic.com warranty and returns information: 30 Day warranty from the purchase date on all equipment purchased. Warranty may be exchange or in store credit only . Credit memos and refunds will be issued at our discretion only. There will be a 20% restocking fee on all non warranty returns. No exceptions. To be eligible for a warranty claim you must request an RMA number online. Product must be returned within 45 days in order to qualify for warranty or restocking procedure. All claims or disputes must be resolved within 60 days. you are responsible for making sure that we receive the product in the correct form, as represented, with the correct serial number. After 60 days all sales shall be considered final and disputed product will be returned to you at your charge.
The management staff at IBMMedic.com thanks you for your interest in our organization. We look forward to serving you.
If you wish to ship your package with your own UPS, FedEx or DHL account please enter it during the checkout process.
IBMMedic.com Shipping Rates $15.00 FLAT FEE DOMESTIC U.S.
FOR: IBMMedic.com International Shipping Rates IBMMedic.com ships UPS International Overnight. , PLEASE CONTACT US. This service is charged at time of shipment, you will receive a freight quote before you order ships to confirm freight charges.
Returns Information IBMMedic.com sells serviceable used parts, these parts may be new, equivalent to new, used or refurbished, all parts pass OEM diagnostics and carry a 30 Day warranty.
All requests for return authorizations must be submitted by email. We're sorry but we are unable to process requests by phone. Please use the form below.
IBMMedic.com warranty and returns information: 30 Day warranty from the purchase date on all equipment purchased. Warranty may be exchange or in store credit only . Credit memos and refunds will be issued at our discretion only. There will be a 20% restocking fee on all non warranty returns. No exceptions. To be eligible for a warranty claim you must request an RMA number online. Product must be returned within 45 days in order to qualify for warranty or restocking procedure. All claims or disputes must be resolved within 60 days. you are responsible for making sure that we receive the product in the correct form, as represented, with the correct serial number. After 60 days all sales shall be considered final and disputed product will be returned to you at your charge.
The management staff at IBMMedic.com thanks you for your interest in our organization. We look forward to serving you.
